Problem determination

Lenovo servers can be configured to automatically notify Lenovo Support if certain events are generated. You can configure automatic notification, also known as Call Home, from management applications. If you configure automatic problem notification, Lenovo Support is automatically alerted whenever a server encounters a potentially significant event.

Web resources​

• Tech tips

  Lenovo continually updates the support website with the latest tips and techniques that you can use to solve issues that your rack solution might encounter. These Tech Tips (also called retain tips or service bulletins) provide procedures to work around issues or solve problems related to the operation of your rack solution.

  To find the Tech Tips available for your rack solution:

  1. Go to Lenovo Data Center Support and navigate to the support page for your rack solution.

  2. Click on How To’s from the navigation pane.

  3. Click Article Type > Solution from the drop-down menu.

     Follow the on-screen instructions to choose the category for the problem that you are having.

• Lenovo Data Center Forum

  • Check Lenovo Data Center forums to see if someone else has encountered a similar problem.