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FQXSPPW0063M : Sensor [SensorElementName] has transitioned to critical from a less severe state.

Sensor [SensorElementName] has transitioned to critical from a less severe state.

This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe.

Severity​

Error

Alert Category​

Critical - Voltage

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0522

SNMP Trap ID​

1

Automatically Notify Support​

Yes

User Action​

Complete the following steps:

  1. Perform virtual system reseat or A/C power cycle.
  2. If the error persists, remove A/C power and any recently installed components.
  3. If the system successfully powers on, complete the following steps:
    1. Check the Server Proven website (http://www.lenovo.com/us/en/serverproven/index.shtml) to make sure that recently installed components are compatible with the system.
    2. Inspect the previously installed components for physical damage and fix it.
    3. If the system does not successfully power on or if this is not the first occurrence of this problem, go to step 4.
  4. If the system has stand-by power, collect Service Data logs.
  5. Contact Lenovo Support.
  6. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.