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FQXSPUN0055M : The RAID controller in PCI slot [arg1] is in critical state. Battery is in non-optimal state.

The RAID controller in PCI slot [arg1] is in critical state. Battery is in non-optimal state.

This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe.

Severity​

Error

Alert Category​

Critical - Other

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0522

SNMP Trap ID​

50

Automatically Notify Support​

No

User Action​

Complete the following steps until the problem is solved:

  1. Check the status of the battery (or SuperCap), if failed and under warranty, replace it. For the RAID battery the warranty is one year.
  2. We recently received a case because the customer show this event but the supercap on both controller were optimal.