FQXSPUP0005L : A firmware or software incompatibility was detected on system [ComputerSystemElementName].
A firmware or software incompatibility was detected on system [ComputerSystemElementName].
This message is for the use case when an implementation has detected a Firmware or Software Incompatibility.
Severity
Error
Alert Category
Critical - Hardware Incompatibility
Serviceable
Yes
SNMP Trap ID
36
Automatically Notify Support
No
User Action
Complete the following steps until the problem is solved:
- Flash XCC firmware to the latest level and reboot system.
- If the problem persists, collect Service Data log.
- Contact Lenovo Support.
- Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
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