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FQXSPUP0007L : Invalid or Unsupported firmware or software was detected on system [ComputerSystemElementName].

Invalid or Unsupported firmware or software was detected on system [ComputerSystemElementName].

This message is for the use case when an implementation has detected an Invalid/Unsupported Firmware/Software Version.

Severity

Error

Alert Category

Critical - Other

Serviceable

Yes

CIM Information

Prefix:PLAT

and ID:0446

SNMP Trap ID

50

Automatically Notify Support

No

User Action

Complete the following steps until the problem is solved:

  1. Flash XCC firmware to the latest level and reboot system.
  2. If the problem persists, collect Service Data log.
  3. Contact Lenovo Support.
  4. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.