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806f0007-0302ffff : [ProcessorElementName] has Failed with IERR. (CPU 2)

[ProcessorElementName] has Failed with IERR. (CPU 2)

This message is for the use case when an implementation has detected a Processor Failed - IERR Condition.

May also be shown as 806f00070302ffff or 0x806f00070302ffff

Severity​

Error

Alert Category​

Critical - CPU

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0042

SNMP Trap ID​

40

Automatically Notify Support​

No

User Response​

  1. Make sure that the latest level of firmware and device drivers are installed for all adapters and standard devices, such as Ethernet, SCSI, and SAS. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
  2. Update the firmware (UEFI and IMM) to the latest level (Updating the firmware).
  3. Run the DSA program.
  4. Reseat the adapter.
  5. Replace the adapter.
  6. (Trained technician only) Replace microprocessor n.
  7. (Trained technician only) Replace the system board. (n = microprocessor number)