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806f0a07-0301ffff : [ProcessorElementName] is operating in a Degraded State. (CPU 1)

[ProcessorElementName] is operating in a Degraded State. (CPU 1)

This message is for the use case when an implementation has detected a Processor is running in the Degraded state.

May also be shown as 806f0a070301ffff or 0x806f0a070301ffff

Severity​

Warning

Alert Category​

Warning - CPU

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0038

SNMP Trap ID​

42

Automatically Notify Support​

No

User Response​

  1. Make sure the air baffles/heat sink are placed and correctly installed; and make sure the node cover is installed and completely closed.
  2. Make sure the fans are operating, and there are no obstructions to the airflow.
  3. Reduce the Ambient temperature. The system must be operating within the specifications.(see Features and specifications for more information)
  4. Make sure that the heat sink for microprocessor n is installed correctly.
  5. (Trained technician only) Replace microprocessor n. (n = microprocessor number)