80070301-0304ffff : Sensor CPU 4 Overtemp has gone to Nonrecoverable state from a less severe state.
Sensor CPU 4 Overtemp has gone to Nonrecoverable state from a less severe state.
The temperature of microprocessor 4 has exceeded its specified threshold, causing a hard shutdown of the compute node.
May also be shown as 800703010304ffff or 0x800703010304ffff
Severity
Error
Alert Category
Critical - Temperature
Serviceable
Yes
SNMP Trap ID
0
Automatically Notify Support
No
User Response
Complete the following steps until the problem is solved:
- Check the Chassis Management Module or Flex System Manager event log for any fan- or cooling-related issues.
- Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed.
- Make sure that the room temperature is within operating specifications.
- Make sure that the microprocessor 4 heat sink is securely installed.
- Make sure that the microprocessor 4 heat sink is installed correctly and the thermal material is correctly applied.
- Replace microprocessor 4.
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