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80070301-2c04ffff : Sensor Mezz Exp 4 temp has transitioned to non-recoverable from a less severe state.

Sensor Mezz Exp 4 temp has transitioned to non-recoverable from a less severe state.

The temperature of the I/O expansion adapter in I/O expansion connector 4 has exceeded its specified threshold. The compute node has attempted a soft shutdown.

May also be shown as 800703012c04ffff or 0x800703012c04ffff

Severity​

Error

Alert Category​

Critical - Temperature

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0524

SNMP Trap ID​

0

Automatically Notify Support​

No

User Response​

Complete the following steps until the problem is solved:

  1. Check the Chassis Management Module or Flex System Manager event log for any fan- or cooling-related issues.
  2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed.
  3. Make sure that the room temperature is within operating specifications.
  4. If there are no other thermal issues, replace the I/O expansion adapter.