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80070617-2c04ffff : Sensor Mezz Exp 4 Fault has transitioned to non-recoverable.

Sensor Mezz Exp 4 Fault has transitioned to non-recoverable.

A problem was detected in the I/O expansion adapter in I/O expansion connector 4. The adapter is unable to initialize.

May also be shown as 800706172c04ffff or 0x800706172c04ffff

Severity

Error

Alert Category

Critical - Other

Serviceable

Yes

CIM Information

Prefix:PLAT

and ID:0530

SNMP Trap ID

50

Automatically Notify Support

No

User Response

Complete the following steps:

  1. Remove the I/O expansion adapter in I/O expansion connector 4.
  2. Try to power on the chassis.
    • If the chassis successfully powers on, complete the following steps:
      1. Check the ServerProven website to make sure that recently installed components are compatible with the chassis.
      2. Inspect the previously installed components for physical damage.
    • If the chassis does not successfully power on or if this is not the first occurrence of this problem, replace the I/O expansion adapter.