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80070617-2c04ffff : Sensor Mezz Exp 4 Fault has transitioned to non-recoverable.

Sensor Mezz Exp 4 Fault has transitioned to non-recoverable.

A problem was detected in the I/O expansion adapter in I/O expansion connector 4. The adapter is unable to initialize.

May also be shown as 800706172c04ffff or 0x800706172c04ffff

Severity​

Error

Alert Category​

Critical - Other

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0530

SNMP Trap ID​

50

Automatically Notify Support​

No

User Response​

Complete the following steps:

  1. Remove the I/O expansion adapter in I/O expansion connector 4.
  2. Try to power on the chassis.
    • If the chassis successfully powers on, complete the following steps:
      1. Check the ServerProven website to make sure that recently installed components are compatible with the chassis.
      2. Inspect the previously installed components for physical damage.
    • If the chassis does not successfully power on or if this is not the first occurrence of this problem, replace the I/O expansion adapter.