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806f010d-0402ffff : The Drive Drive 2 has been disabled due to a detected fault.

The Drive Drive 2 has been disabled due to a detected fault.

The hard disk drive controller has detected a fault in hard disk drive 2. Hard disk drive 2 is now defunct.

May also be shown as 806f010d0402ffff or 0x806f010d0402ffff

Severity​

Error

Alert Category​

Critical - Hard Disk drive

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0164

SNMP Trap ID​

5

Automatically Notify Support​

Yes

User Response​

Complete the following steps until the problem is solved:

  1. Check the Support Portal for service bulletins and RETAIN tips related to your drive.
  2. Check the Support Portal for firmware updates related to your drive.
  3. Replace the drive.
  4. Check for any other RAID related errors.