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Hot-swap M.2 drive problems

See this section to solve problems related to a hot-swap M.2 drive.

Note
For M.2 LED status and description, see M.2 LEDs.

A hot-swap M.2 drive is de-asserted​

Complete the following steps until the problem is solved:
  1. Swap the faulty M.2 drive assembly with a functional one.

    • If the problem persists in the original fault location (now occupied by the functional drive assembly), it indicates that the M.2 backplane may be faulty. In this case, replace the M.2 backplane.

    • If the problem persists on the originally faulty M.2 drive assembly, it indicates that the M.2 drive or M.2 interposer may be faulty. In this case, go to the next step to continue troubleshooting.

  2. Swap the M.2 drive on the faulty M.2 drive assembly with a functional one.

    • If the problem is solved, it indicates that the M.2 drive may be defective and should be replaced.

    • If the problem persists, it indicates that the M.2 interposer may be defective and should be replaced.

  3. If the problem persists, record M.2 LED status, collect the FFDC file, and contact Lenovo Support.

XCC event log shows PCIe errors concerning M.2 drive​

Complete the following steps until the problem is solved:

  1. Update the PSoC firmware and RAID firmware.

  2. If the problem persists after firmware update, replace the M.2 backplane.

  3. If the problem persists after replacing, record M.2 LED status, collect the FFDC file, and contact Lenovo Support.