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General problems

Use this information to solve general problems.

Table 1. Symptoms and user actions for general problems.

Table with one spanned column at the top and two other columns with headers that provides information about symptoms and user actions to solve general problems

  • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
  • See Parts listing, System x3850 X6 and x3950 X6 Type 6241 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • If an action step is preceded by (Trained service technician only), that step must be performed only by a Trained service technician.
SymptomAction
An LED is not working, or a similar problem has occurred.If the part is a CRU, replace it. If the part is a FRU, the part must be replaced by a trained service technician (see Removing and replacing components to determine whether the part is a CRU or a FRU).