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Hypervisor problems

Use this information to solve hypervisor problems.

Table 1. Symptoms and user actions for hypervisor problems.

Table with one spanned column at the top and two other columns with headers that provides information about symptoms and user actions to solve hypervisor problems

  • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
  • See Parts listing, System x3850 X6 and x3950 X6 Type 6241 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • If an action step is preceded by (Trained service technician only), that step must be performed only by a Trained service technician.
SymptomAction
If an optional embedded hypervisor flash device is not listed in the expected boot order, does not appear in the list of boot devices, or a similar problem has occurred.
  1. Make sure that the optional embedded hypervisor flash device is selected on the boot manager (<F12> Select Boot Device) at startup.
  2. Make sure that the embedded hypervisor flash device is seated in the connector correctly (see Removing a USB embedded hypervisor flash device and Replacing a USB embedded hypervisor flash device).
  3. See the documentation that comes with the optional embedded hypervisor flash device for setup and configuration information.
  4. Make sure that other software works on the server.