Skip to main content

Microprocessor problems

Use this information to solve microprocessor problems.

Table 1. Symptoms and user actions for microprocessor problems.

Table with one spanned column at the top and two other columns with headers that provides information about symptoms and user actions to solve microprocessor problems

  • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
  • See Parts listing, System x3850 X6 and x3950 X6 Type 6241 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • If an action step is preceded by (Trained service technician only), that step must be performed only by a Trained service technician.
SymptomAction
The server goes directly to the POST event viewer when it is turned on.

Check the IMM event log and resolve any errors that have occurred.