Setting automatic problem reporting

This section describes how to enable or disable automatic problem reporting function, add, edit, or remove endpoints, and manage the rules for reporting problem automatically.

Procedure

1. In any of Lenovo extensions, do one of the following to go to the Settings page:

   • Click the report problem icon on the top right corner, and click Settings from the menu.

   • Click the more icon on the top right corner, and then click Call Home from the menu.

2. On the Settings page, do one or more of the following:

   • To enable or disable the automatic reporting function, click or in the Automatically report to Lenovo Support field to toggle between Enable or Disable.

   • To add a host or cluster to be monitored:

     1. In the Managed Endpoints area, click Add. The Add Host or Cluster page is displayed.

     2. Input the host name.

     3. Do one of the following:

        • To use a new credential, select Use manually entered credentials and input account and password.

          Note

          • For the cluster node, the account should be the Active Directory domain account included in the local Administrators group.

          • For the non-cluster server, the account should be the Active Directory domain account included in the local Administrators group or the built-in administrator account.

          • This credential will not be saved in the Credential drop-down list.

        • To use an existing credential, select Use stored credentials and select the target credential from the drop-down list.

          Note

          To add, edit, or delete a credential, click Open credential manager. For more information, refer to Managing credentials.
     4. Click Apply.

        Note

        When a host belonging to a cluster is added, the corresponding cluster will also be added.
   • To edit a host to be monitored:

     1. In the Managed Endpoints area, select the target host, and click Edit. The Edit Cluster page is displayed.

     2. On the Edit Cluster page, do one of the following:

        • To use a new credential, select Use manually entered credentials and input account and password.

          Note

          • For the cluster node, the account should be the Active Directory domain account included in the local Administrators group.

          • For the non-cluster server, the account should be the Active Directory domain account included in the local Administrators group or the built-in administrator account.

          • This credential will not be saved in the Credential drop-down list.

        • To use an existing credential, select Use stored credentials and select the target credential from the drop-down list.

          Note

          To add, edit, or delete a credential, click Open credential manager. For more information, refer to Managing credentials.

     3. Click Apply.

   • To remove the host or cluster to be monitored:

     1. In the Managed Endpoints area, select one or more target hosts or clusters.

     2. Click Remove. The Remove Endpoints window is displayed.

     3. In the Remove Endpoints window, click OK.

   • To test the accessibility between the host or cluster and the credential:

     1. In the Managed Endpoints area, select one or more target hosts or clusters.

     2. Click Test Accessibility.

   • To enable or disable one or more rules for automatic problem reporting, click or in the Rules area to toggle between Enable or Disable for the target rules.

3. Click Close to save the settings.