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Events and alerts from ThinkServer servers

Lenovo XClarity Orchestrator reports information about all management-server and hardware-related events and alerts that are generated or collected by ThinkServer servers. These messages are listed in events or alerts log.

The following information is provided for each event message.

Event identifier

A string that uniquely identifies the event or class of events. This is a 12 or 14-character string in the following format.

FQXppnnnn

where:

  • pp indicates the product where the event originate, as follows.
    • HMTS
    • TS
  • nnn identifies the specific message.
Severity
An indication of the level of concern for the condition, as follows.
  • Informational. The event was recorded for audit purposes. This is usually a user action or a change of states that is normal behavior.
  • Warning. The event is not as severe as an error, but if possible, the condition should be corrected before it becomes an error. It might also be a condition that requires additional monitoring or maintenance.
  • Critical. The event is a failure or critical condition that impairs service or an expected function.
Serviceable with log

An indication of whether an action (either by you or by Lenovo Support) is required to correct the problem.

Automatically Notify Support

An indication of whether a service ticket is opened automatically, and diagnostic files are transferred to the Lenovo Support Center for this event if Call Home is configured and enabled in XClarity Orchestrator or the resource managers.

User Action

The actions to perform to solve the event. Perform the steps in the order shown until the problem is solved. If the problem is not resolved after performing all recommended actions, contact Lenovo Support.