Skip to main content

Events and alerts from XClarity Orchestrator

You can use the following messages to help you solve problems that might occur when using Lenovo XClarity Orchestrator. The messages that XClarity Orchestrator generates are listed in the events or alerts log.

The following information is provided for each XClarity Orchestrator event or alert message.

Event code

A string that uniquely identifies the event or class of events for XClarity Orchestrator. This is a 12-character string in the following format.

FQXXOccnnnns

where:

  • cc identifies the component where the event originated. XClarity Orchestrator uses the following component IDs.
    • AG. Aggregated Data API
    • CA. Custom alerts
    • CL. Collections
    • CO. Connector
    • GW. Gateway
    • IS. iSDDC
    • KN. Knowledge
    • MN. Management services
    • MO. Inbound / Events / Active Alerts Monitoring
    • PM. Update-compliance policies
    • RM. Update packages
    • SE. Security
    • SS. Service and Support
    • VA. Virtual appliance
  • nnnn identifies the unique message number.
  • s identifies the severity, as follows.
    • I. Informational
    • J. Warning
    • K. Critical

A description of each substitution variable, such as [arg1] or [arg2], that is included in the event description.

Severity
An indication of the level of concern for the condition, as follows.
  • Informational. The event was recorded for audit purposes. This is usually a user action or a change of states that is normal behavior.
  • Warning. The event is not as severe as an error, but if possible, the condition should be corrected before it becomes an error. It might also be a condition that requires additional monitoring or maintenance.
  • Critical. The event is a failure or critical condition that impairs service or an expected function.
Serviceable with log

An indication of whether an action (either by you or by Lenovo Support) is required to correct the problem.

Automatically Notify Support

An indication of whether a service ticket is opened automatically, and diagnostic files are transferred to the Lenovo Support Center for this event if Call Home is configured and enabled in XClarity Orchestrator or the resource managers.

User Action

The actions to perform to solve the event. Perform the steps in the order shown until the problem is solved. If the problem is not resolved after performing all recommended actions, contact Lenovo Support.