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FQXSPPU0009N : [ProcessorElementName] has a Configuration Mismatch.

[ProcessorElementName] has a Configuration Mismatch.

This message is for the use case when an implementation has detected a Processor Configuration Mismatch has occurred.

Severity​

Error

Alert Category​

Critical - CPU

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0062

SNMP Trap ID​

40

Automatically Notify Support​

No

User Action​

  1. This message could occur with messages about other processor configuration problems. Resolve those messages first.
  2. If the problem persists, ensure that matching processors are installed (i.e., matching option part numbers, etc.).
  3. Verify that the processors are installed in the correct sockets according to the service information for this product. If not, correct that problem.
  4. Check Lenovo Support site for an applicable service bulletin or UEFI firmware update that applies to this processor error.
  5. If the problem persists, collect Service Data logs and contact Lenovo Support.
  6. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.