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80010901-2d01ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. (PCH Temp)

Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. (PCH Temp)

This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted.

May also be shown as 800109012d01ffff or 0x800109012d01ffff

Internal Event​

No

Severity​

Error

Alert Category​

Critical - Temperature

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0494

SNMP Trap ID​

0

Automatically Notify Support​

No

User Response​

  1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed.
  2. Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information).
  3. Make sure that the heat sink for microprocessor n.
  4. (Trained technician only) Replace system board.