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80070614-2201ffff : Sensor [SensorElementName] has transitioned to non-recoverable. (TPM Phy Pres Set)

Sensor [SensorElementName] has transitioned to non-recoverable. (TPM Phy Pres Set)

This message is for the use case when an implementation has detected a Sensor transitioned to non-recoverable.

May also be shown as 800706142201ffff or 0x800706142201ffff

Internal Event

No

Severity

Error

Alert Category

Critical - Other

Serviceable

Yes

CIM Information

Prefix:PLAT

and ID:0530

SNMP Trap ID

50

Automatically Notify Support

No

User Response

  1. Update the server firmware (see Recovering the server firmware).
  2. If the problem persists, (trained technician only) replace the system board (see Removing the system board and Installing the system board).