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80070614-2201ffff : Sensor [SensorElementName] has transitioned to non-recoverable. (TPM Phy Pres Set)

Sensor [SensorElementName] has transitioned to non-recoverable. (TPM Phy Pres Set)

This message is for the use case when an implementation has detected a Sensor transitioned to non-recoverable.

May also be shown as 800706142201ffff or 0x800706142201ffff

Internal Event​

No

Severity​

Error

Alert Category​

Critical - Other

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0530

SNMP Trap ID​

50

Automatically Notify Support​

No

User Response​

  1. Update the server firmware (see Recovering the server firmware).
  2. If the problem persists, (trained technician only) replace the system board (see Removing the system board and Installing the system board).