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80070214-2201ffff : Sensor [SensorElementName] has transitioned to critical from a less severe state. (TPM Lock)

Sensor [SensorElementName] has transitioned to critical from a less severe state. (TPM Lock)

This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe.

May also be shown as 800702142201ffff or 0x800702142201ffff

Internal Event​

No

Severity​

Error

Alert Category​

Critical - Other

Serviceable​

No

CIM Information​

Prefix:PLAT

and ID:0522

Automatically Notify Support​

No

User Response​

  1. Update the server firmware (see Recovering the server firmware).
  2. If the problem persists, (trained technician only) replace the system board (see Removing the system board and Installing the system board).