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806f0028-2101ffff : Sensor [SensorElementName] is unavailable or degraded on management system [ComputerSystemElementName]. (TPM Cmd Failures)

Sensor [SensorElementName] is unavailable or degraded on management system [ComputerSystemElementName]. (TPM Cmd Failures)

This message is for the use case when an implementation has detected a Sensor is Unavailable or degraded.

May also be shown as 806f00282101ffff or 0x806f00282101ffff

Internal Event​

No

Severity​

Warning

Alert Category​

Warning - Other

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0398

SNMP Trap ID​

60

Automatically Notify Support​

No

User Response​

  1. Turn off the server and disconnect the power cords. Reconnect the power cords and restart the server.
  2. If the problem remains, (trained technician only) replace the system board.