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Organization and owner

Your view of XClarity One is based on the organization that you are part of.

The initial user becomes an organization owner. Organization owners, identified using the owner icon (Organization owner icon), can manage users and configure organization-specific settings, such as the default Call Home contact, usage-metric thresholds, and data forwarders. In addition, the first organization owner also has full access to the organization by default, including hub and device administrator roles.

The initial setup wizard guides you through setting up an organization. XClarity One on premises supports only a single organization, which is created during initial setup. You cannot request additional organizations, disable the organization, or delete the organization.

When running XClarity One on premises, organization owners can also configure the portal, including network, date and time, SMTP email server, and security certification.

Licenses are required to use XClarity One on premises. If you purchased licenses prior to setting up your organization, the setup wizard guides you through importing your licenses.

Free 90-day license

The organization is set up with a free license that you can use to manage up to 20 devices for up to 90 days. Before the license expires, you must purchase and import XClarity One licenses to continue using XClarity One (see Importing licenses).