Skip to main content

Licenses

After purchasing licenses for XClarity One, you need to import the licenses to activate functions in the portal.

If you skip this step in the setup wizard, you can use XClarity One for free to manage a maximum of 50 devices for up to 30 days using the free-trial license; however, after the free trial expires, you must purchase and install appropriate licenses to continue using applicable XClarity One functions and to get XClarity One service and support. To import and apply licenses later, click Licenses from the context menu on the Settings view, and then following the instructions in the wizard to complete the import process.

Important

  • Ensure that you purchased the correct licenses for using XClarity One as a local virtual machine. For more information, see Acquiring licenses.

  • Ensure that the customer number used to purchase the licenses matches the customer number for your organization.

  • Ensure that the license filename does not contain parentheses.

To import and activate XClarity One licenses, complete the following steps.

  1. Retrieve the activation keys for the licenses.

    1. Open the Lenovo Features on Demand web portal from a web browser, and sign in to the portal.
    2. Click Retrieve History.
    3. Select “Search history via Lenovo Customer Number” as the Search type.
    4. Enter your Lenovo Customer number in the Search Value field. The customer number format is 121XXXXXXX.
    5. Select the XClarity One activation keys from the list.
    6. Click Email to email the keys to you, or click Download to download the keys to your local system.

  2. Follow the steps in the XClarity One setup wizard to import the licenses.