FQXST0172W : The specified disk group was quarantined because some its disks are not accessible.

Severity​

Warning

Serviceable with log​

Yes

Automatically Notify Support​

Yes

User Action​

1. If event 173 has subsequently been logged for the specified disk group, no action is required. The disk group has already been removed from quarantine.
2. Otherwise, perform the following actions:
   1. Check that all enclosures are powered on.
   2. Check that all disks and I/O modules in every enclosure are fully seated in their slots and that their latches are locked.
   3. Reseat any disks in the quarantined disk group that are reported as missing or failed in the user interface. (Do NoT remove and reinsert disks that are not members of the disk group that is quarantined.)
   4. Check that the SAS expansion cables are connected between each enclosure in the storage system and that they are fully seated. (Do NoT remove and reinsert the cables because this can cause problems with additional disk groups.)
   5. Check that no disks have been removed from the system unintentionally.
   6. Check for other events that indicate faults in the system and follow the recommended actions for those events. But, if the event indicates a failed disk and the recommended action is to replace the disk, do NoT replace the disk at this time because it may be needed later for data recovery.
   7. If the disk group is still quarantined after performing the above steps, shut down both controllers and then power down the entire storage system. Power it back up, beginning with any disk enclosures (expansion enclosures), then the controller enclosure.
   8. If the disk group is still quarantined after performing the above steps, contact technical support.