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Drawer type incorrect

A drawer installed in the storage array is not the correct type of drawer for the drive shelf.

Important
The drawer must be replaced with one that is valid for the shelf by an on-site support technician.

Recovery Steps​

  1. Manually collect support data from the storage array.

    1. Go to Support > Support Center. Then, select the Diagnostics tab.

    2. Select the Collect Support Data link to save the support data to a file.

  2. Contact your Technical Support Engineer using the information in the upper right-corner of the Support Center.