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Applying ThinkSystem SR635/SR655 firmware updates through a BoMC image using compliance policies

After Lenovo XClarity Administrator identifies a managed device as not compliant, you can manually apply firmware updates to all components in selected ThinkSystem SR635 and SR655 servers that are not compliant with the assigned firmware-compliance policy using a bundled image that contain the applicable firmware update packages. The bundled image is created during the update process by collecting all firmware-update packages from the compliance policy.

Before you begin

  • Read the firmware-update considerations before you attempt to update firmware on your managed devices (see Firmware-update considerations).
  • Initially, devices that are not supported for updates are hidden from the view. Devices that are not supported cannot be selected for updates.
  • By default, all detected components are listed as available for applying updates; however, down-level firmware might prevent a component from appearing in inventory or reporting full-version information. To list all policy-based packages that are available for you to apply updates, click All Actions > Global Settings, and selecting Enhanced Support for Down-Level Devices. When this option is selected, Other Available Software is listed in the Installed Version column for undetected devices. For more information, see Configuring global firmware-update settings.
    Note
    • The global settings cannot be changed when updates to managed devices are in progress.
    • It takes a few minutes to generate the additional options. After a few moments, you might need to click the Refresh icon (Refresh icon) to refresh the table.
  • Ensure that no jobs are currently running on the target server. If jobs are running, the update job is queued until all other jobs have completed. To see a list of active jobs, click Monitoring > Jobs.
  • When enabled, the Wake-on-LAN boot option can interfere with XClarity Administrator operations that power off the server, including firmware updates if there is a Wake-on-LAN client in your network that issues Wake on Magic Packet commands.
  • Ensure that power-on password and setup password are both disabled. If these passwords are enable and the servers are restarted automatically, the firmware update will fail during the readiness check.
  • Applying bundled firmware updates is supported only for ThinkSystem SR635 and SR655 servers.

  • Applying bundled firmware updates is supported only for IPv4 address. IPv6 addresses are not supported.

  • Ensure that each target device was booted to the OS at least once to retrieve the full inventory information.

  • Baseboard management controller firmware v2.94 or later is required to use the bundled-update function.

  • Only firmware updates from repository packs or individual firmware updates are used. UpdateXpress System Packs (UXSPs) are not supported.

  • Only downloaded firmware updates are applied. Refresh the product catalog, and download the appropriate firmware updates (see Refreshing the product catalog and Downloading firmware updates).
    Note
    When XClarity Administrator is initially installed, the product catalog and the repository are empty.
  • Compliance check is supported only for the baseboard management controller and UEFI in ThinkSystem SR635 and SR655 servers; however, XClarity Administrator attempts to apply firmware updates to all available hardware components.

  • Updates are applied according to the assigned firmware-compliance policy. You cannot choose to update a subset of components.

  • XClarity Administrator v3.2 or later is required to apply firmware updates for Lenovo XClarity Provisioning Manager (LXPM), LXPM windows drivers, or LXPM Linux drivers to ThinkSystem SR635 and SR655 servers.

  • The baseboard management controller and UEFI updates are skipped if the currently installed version is higher than the assigned compliance policy.

  • Firmware-compliance policies must be created and assigned to the devices on which you intend to apply firmware updates. For more information, see Creating and assigning firmware-compliance policies.

  • The selected devices are powered off before starting the update process. Ensure that any running workloads have either been stopped or, if you are working in a virtualized environment, moved to a different server.

Attention
Selected devices are powered off before starting the update process. Ensure that any running workloads have either been stopped or, if you are working in a virtualized environment, moved to a different server. If jobs are running, the update job is queued until all other jobs have completed. To see a list of active jobs, click Monitoring > Jobs.

About this task

The bundled-update process first updates the baseboard management controller and UEFI out of band. When these updates are complete, the process creates a bundled image of remaining firmware in the compliance policy based on the machine type. Then, the process mounts the image to the selected device and restarts the device to boot the image. The image automatically runs to perform the remaining updates.

You can update bundled-firmware on a maximum of 10 devices at one time. If you choose to update bundled firmware on more than 10 devices, the remaining devices are queued. A queued device is taken off the bundled-firmware update queue when the activation completes on a device on which a bundled-firmware update was performed.

If an error occurs while updating a component in the device, the firmware-update process does not update the firmware for that specific component; however, the firmware-update process continues to update the other components in the device and continues to update all other devices in the current firmware-update job.

Procedure

To apply firmware updates in the form of a bundled image on managed devices, complete the following steps.

  1. From the XClarity Administrator menu bar, click Provisioning > Firmware Updates: Apply/Activate. The Firmware Updates: Apply/Activate page is displayed.
  2. Click the Update with Policy tab.
  3. Select one or more devices and components to which firmware updates are to be applied.
    You can sort the table columns to make it easier to find specific devices. In addition, you can filter the list of displayed devices by selecting an option in the Show menu to list only devices in a specific chassis, rack, or group, by entering text (such as a name or IP address) in the Filter field, or by clicking the following icons to list only devices with a specific status.
    • Hide compliant devices icon (Completed jobs icon)

    • Hide non-compliant devices status icon (Warning status icon)

    • Hide devices without an assigned compliance policy icon (No compliance policy icon)

    • Hide devices not being monitored icon (Not monitored icon)

    • Hide devices with firmware pending activation icon (Pending status icon)

    • Hide devices with compliance errors icon (Critical status icon)

    • Hide devices not supported for updates icon (Unsupported icon)

    • Hide devices undergoing firmware updates icon (Running jobs icon)

    • Hide options that require a restart to update firmware icon (Run scheduled job icon)

    The Groups column indicates the groups of which each device is a member. You can hover over the Groups column to get a complete list of groups, by group type

    The Installed Version column indicates the installed firmware version, compliance status, or device status.

    The compliance status can be one of the following:
    • Completed jobs icon Compliant

    • Critical status icon Compliance Error

    • Warning status icon Not Compliant

    • No compliance policy icon No Compliance Policy Set

    • Not monitored icon Not Monitored

    The device status can be one of the following:
    • Unsupported icon Updates Not Supported

    • Running jobs icon Update in Progress


    Illustrates the Firmware Updates: Apply/Activate page with a list of managed devices and identifies the assigned compliance policy and policy compliance for each managed device and device.
  4. Click the Perform Update from Bundle Image icon (Perform update from bundle image icon). The Bundle Image Update Summary dialog is displayed. This dialog lists the selected devices and the firmware updates that are included in the bundled image.

    Illustrates the Bundle Image Update Summary dialog.
  5. Click Perform Update from Bundle Image to update immediately, or click Schedule to schedule this update to run at a later time.

After you finish

When applying a firmware update, if the server fails to enter maintenance mode, attempt to apply the update again.

If updates were not completed successfully, see Firmware update and repository issues for troubleshooting and corrective actions.

From the Firmware Updates: Apply/Activate page, you can perform the following actions.

  • Export firmware and compliance information for each managed device by clicking All Actions > Export View as CSV.

    Note
    The CSV file contains only filtered information in the current view. Information that is filtered out of the view and information in hidden columns are not included.
  • Cancel an update that is being applied to a device by selecting the device and clicking the Cancel Update icon (Cancel update icon).

    Note
    You can cancel firmware updates that are in the queue to start. After the update process starts, the firmware update is cancelable only when the update process is performing a task other than applying the update, such as changing to maintenance mode or restarting the device.
  • View the status of the firmware update directly from the Apply / Activate page in the Status column.

  • Monitor the status of the update process from the jobs log. From the Lenovo XClarity Administrator menu, click Monitoring > Jobs.

    For more information about the jobs log, see Monitoring jobs .


    Illustrates how to create a new policy.

    When the firmware-update jobs are complete, you can verify that the devices are compliant by clicking Provisioning > Firmware Updates: Apply/Activate to go back to the Firmware Updates: Apply/Activate page, and then clicking the Refresh icon (Refresh icon). The current firmware version that is active on each device is listed in the Installed Version column.