Applying Lenovo SDI Management Platform licenses
Lenovo SDI Management Platform is a paid application. A free trial license provides free use of the Lenovo SDI Management Platform for up to 90 days; however, after the free trial expires, you must purchase and install an appropriate license to continue using applicable Lenovo SDI Management Platform features and obtain Lenovo SDI Management Platform services and support.
Before you begin
For information about purchasing Lenovo SDI Management Platform licenses, contact your Lenovo representative or authorized Business Partner.
A license is required for each managed device that supports advanced functions.
Ensure that you are a member of a user group to which the predefined Supervisor role is assigned.
About this task
The Lenovo SDI Management Platform supports the following types of licenses:
Each supported Lenovo device on the Lenovo SDI Management Platform requires a license of this type. You can view hardware-related information of the Lenovo cluster only after you install this license.
Each non-Lenovo device on the Lenovo SDI Management Platform for Generic Hardware requires a license of this type. This license only provides management functions independent of cluster hardware.
The activation period starts when the licenses are redeemed.
Licenses are installed using a license activation key. After you redeem licenses, you can create an activation key for all or a subset of your available licenses, and then download and install the activation key in Lenovo SDI Management Platform.
License compliance is determined based on the number of managed devices. You must purchase a license for each managed device to obtain Lenovo SDI Management Platform's services and technical support. The number of managed devices must not exceed the total number of licenses in all active license keys. When the number of Lenovo SDI Management Platform licenses is not compliant (for example, if the number of additional devices that are managed exceeds the total number of active licenses), all functionalities are disabled and you must purchase and install a license to continue using applicable Lenovo SDI Management Platform functions and get platform services and support.
When you upgrade Lenovo SDI Management Platform or if an error requiring you to restore the activation keys occurs, you can either use the exported keys or download all activation keys (for each customer ID) from the Feature on Demand web portal, and then import the activation keys (either as individual activation keys or collectively as a key ZIP file) into Lenovo SDI Management Platform.
You can view a list of your current software licenses from the Features on Demand web portal.
Procedure
To install Lenovo SDI Management Platform licenses, complete the following steps:
Contact your Lenovo representative or authorized Business Partner to purchase licenses based on the number of devices that you want to manage. After purchasing licenses, an authorization code is sent to you in an electronic proof of entitlement email. You can also retrieve the authorization code from the Features on Demand web portal by clicking Retrieve Authorization Code. If you do not receive the email and you purchased the licenses through a Business Partner, contact your Business Partner to request the authorization code. The authorization code is a 22-character alphanumeric string. You will need the authorization code to complete the next step.
Retrieve the activation key for the licenses.
Creating an activation key from an authorization code
Open the Features on Demand web portal from a web browser, and log in to the portal using your email address as your user ID.
Click Request activation key.
Select Input a Single Authorization Code.
Enter the 22-character authorization code and click Continue.
Enter your Lenovo customer number in the **Lenovo Customer Number** field.
Enter the number of licenses that you want to redeem in the Redeem Quantity field, and then click Continue.
To redeem all the available licenses in this key, enter the matching number in the Available licenses field.
If you redeem a subset of available licenses, you can redeem the remaining licenses in another activation key using the same authorization code.
Follow the prompts to enter product details and contact information, and click Continue to generate the activation key.
Optionally specify additional recipients to receive the activation key.
Click Submit to send the activation key.
The person assigned to the purchase order and the additional recipients will receive an email with the activation key. The activation key is a file in .KEY format.
:::note Note: You can also download the activation key (individually or in batch) from the Features on Demand web portal by clicking Download link. :::
Download existing activation keys
Open the Features on Demand web portal from a web browser, and log in to the portal using your email address as your user ID.
Click Retrieve History.
Select "Search history via Lenovo Customer Number" as the Search type.
Enter your Lenovo Customer number in the Search Value field. The customer number format is 121XXXXXXX.
Click Select all to download all activation keys or select individual activation keys from the list.
Click Email to email the keys to you, or click Download to download the keys to your local system.
Apply the licenses on Lenovo SDI Management Platform.
a. From the Lenovo SDI Management Platform menu bar, click Administration (
) > Maintenance, and then click the License tab to display the License Information card.b. Click the Import and Apply icon (
) to apply the licenses.c. Drag and drop the activation key file for the licenses that you want to apply to the Import dialog, or click Browse to locate the file.
Tip: To import multiple activation keys, compress the .KEY files into a ZIP file, and select the ZIP file for import. d. Click Import to import and apply the licenses.
When the installation is complete, the activation (license) key is listed in the table with the number of installed licenses and the activation period (start and expiration dates).
After you finish
You can perform the following actions from the License Information card:
Save one or more selected activation keys to the local system by clicking the Save icon (
).Tips: When you export multiple activation keys, the files are downloaded as a single ZIP file.
Delete a specific activation key by clicking the Delete icon (
).
Getting help
If you have issues and you used a Business Partner, contact your Business Partner to verify the transaction and entitlement.
If you did not receive your electronic proof of entitlement, authorization code, or activation key, or if they were sent to the wrong person, contact one of the regional representatives, based on your geography.
- ESDChina@Lenovo.com (China)
If the information about your entitlement is incorrect, contact Lenovo Support at ESDChina@lenovo.com and include the following information:
Order number
Your contact information, including email address
Your physical address
Changes that you want to make
If you have issues or questions about downloading the licenses, contact Lenovo Support at ESDChina@lenovo.com.