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FQXST0152W : The Management Controller (MC) has not communicated with the Storage Controller (SC) for 15 minutes and might have failed.

The Management Controller (MC) has not communicated with the Storage Controller (SC) for 15 minutes and might have failed.

Severity

Critical

Serviceable with log

No

Automatically Notify Support

No

User Action

  1. If this event is logged only one time with a severity of Warning, no action is required.
  2. If this event is logged more than one time with a severity of Warning, complete the following steps:
    1. If you are now able to access the management interfaces of the controller that logged this event, do the following:
      1. Check the version of the controller firmware and update to the latest firmware if needed.
      2. If the latest firmware is already installed, the controller module that logged this event probably has a hardware fault. Replace the module.
    2. If you are not able to access the management interfaces of the controller that logged this event, do the following:
      1. Shut down that controller and reseat the module.
      2. If you are then able to access the management interfaces, check the version of the controller firmware and update to the latest firmware if needed.
      3. If the problem recurs, replace the module.