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FQXST0274W : The specified PHY was disabled, either automatically or by a user.

The specified PHY was disabled, either automatically or by a user.

Severity​

Critical

Serviceable with log​

No

Automatically Notify Support​

No

User Action​

  1. If none of the reasons listed in the message description apply, no action is required.
  2. If any of the reasons listed in the message description apply and the event occurs shortly after the storage system is powered on, complete the following steps:
    1. Shut down the Storage Controllers. Then turn off the power for the specified enclosure, wait a few seconds, and turn it back on.
    2. If the problem recurs and the event message identifies a disk slot, replace the disk in that slot.
    3. If the problem recurs and the event message identifies a module, complete the following steps:
      1. If the specified PHY type is Egress, replace the cable in the module's egress port.
      2. If the specified PHY type is Ingress, replace the cable in the module's ingress port.
      3. For other specified PHY types or, if replacing the cable does not fix the issue, replace the specified module.
    4. If the problem persists, check for other events that might indicate faulty hardware, such as an event indicating an over-temperature condition or power supply fault, and follow the recommended actions for those events.
    5. If the problem still persists, the fault might be in the enclosure midplane. Replace the chassis FRU.
  3. If any of the reasons listed above is specified and this event is logged shortly after a failover, user-initiated rescan, or restart, complete the following steps:
    1. If the event message identifies a disk slot, reseat the disk in that slot.
    2. If the problem persists after reseating the disk, replace the disk.
    3. If the event message identifies a module, do the following:
      1. If the specified PHY type is Egress, replace the cable in the module's egress port.
      2. If the specified PHY type is Ingress, replace the cable in the module's ingress port.
      3. For other specified PHY types or, if replacing the cable does not fix the problem, replace the specified module.
    4. If the problem persists, check for other events that might indicate faulty hardware, such as an event indicating an over-temperature condition or power supply fault, and follow the recommended actions for those events.
    5. If the problem still persists, the fault might be in the enclosure midplane. Replace the chassis FRU.