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FQXST0476W : The CPU temperature exceeded the safe range so the CPU entered its self-protection state. IOPS were reduced. The storage system is operational, but I/O performance is reduced.

The CPU temperature exceeded the safe range so the CPU entered its self-protection state. IOPS were reduced. The storage system is operational, but I/O performance is reduced.

Severity​

Critical

Serviceable with log​

No

Automatically Notify Support​

No

User Action​

  1. Check that the fans in the storage system are running.
  2. Check that the ambient temperature is not too warm. The enclosure operating range is 5°C-40°C (41°F-104°F).
  3. Check for any obstructions to the air flow.
  4. Check that there is a module or blank filler in every module bay in the enclosure.
  5. Replace the controller module that logged the error.

When the problem is resolved, event 478 is logged.