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Collecting service data for XClarity Management Hub for edge-client devices

You can manually collect service data for Lenovo XClarity Management Hub and then save the information as an archive in tar.gz format to the local system. You can then send the service files to your preferred service provider to get assistance in resolving issues as they arise.

Before you begin

Ensure that web browser does not block pop-ups for the XClarity Management Hub website when downloading service data.

Procedure

To collect service data for XClarity Management Hub and save the service-data archive to the local system, click Administration (Administration icon) > Service and Support from the XClarity Management Hub menu bar, click Service Data in the left navigation to display the Management Service Data card, and then click Save As.

After you finish

You can also perform these related actions.

  • Save one or more selected service-data archives to the local system from the Management Service Data card by clicking the Save icon (Save As icon). If multiple files are selected, the files are compressed into a single .tar.gz file before downloading.

  • Delete one or more selected service-data archives that are no longer needed from the Management Service Data card by clicking the Delete icon (Delete icon), or delete all archives by clicking the Delete All icon (Delete All icon).