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FQXSPPU0001N : An Over-Temperature Condition has been detected on [ProcessorElementName].

An Over-Temperature Condition has been detected on [ProcessorElementName].

This message is for the use case when an implementation has detected an Over-Temperature Condition Detected for Processor.

Severity​

Error

Alert Category​

Critical - Temperature

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0036

SNMP Trap ID​

0

Automatically Notify Support​

No

User Action​

Complete the following steps until the problem is solved:

  1. Check the event log of XClarity Controller and SMM2 Web GUI for any fan- or cooling-related issues.
  2. Make sure that the airflow at the front and rear of the enclosure is not obstructed and that fillers are in place, clean and correctly installed.
  3. Make sure that the room temperature is within operating specifications.
  4. Make sure that the processor 1 heat sink is securely installed.
  5. Make sure that the processor 1 heat sink is installed correctly and the thermal interface is correctly applied.
  6. (Trained technician only) Back up data and remove the existing components which have already been installed in the defective node. Then, replace the defective node tray and re-install the components.