Skip to main content

FQXSPIO0015M : Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName].

Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName].

This message is for the use case when an implementation has detected a Fault in a slot.

Severity​

Error

Alert Category​

Critical - Other

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0330

SNMP Trap ID​

50

Automatically Notify Support​

Yes

User Action​

Complete the following steps until the problem is solved:

  1. Reseat the affected adapters and riser card.
  2. Update the server firmware (UEFI and XCC) and adapter firmware.
    Note
    Some cluster solutions require specific code levels or coordinated code updates.
  3. If the device is part of a cluster solution, verify that the latest level of code is supported by the cluster solution before the update.
  4. Replace the affected adapters.
  5. Replace the riser card.
  6. (Trained service technicians only) Replace the processor board.