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40000027-00000000 : Platform Watchdog Timer expired for [arg1]. ()

Platform Watchdog Timer expired for [arg1]. ()

This message is for the use case when an implementation has detected a Platform Watchdog Timer Expired

May also be shown as 4000002700000000 or 0x4000002700000000

Severity

Error

Alert Category

System - OS Timeout

Serviceable

No

CIM Information

Prefix:IMM

and ID:0039

SNMP Trap ID

21

Automatically Notify Support

No

User Response

Complete the following steps until the problem is solved:

  1. Reconfigure the watchdog timer to a higher value.
  2. Make sure that the IMM Ethernet-over-USB interface is enabled.
  3. Reinstall the RNDIS or cdc_ether device driver for the operating system.
  4. Disable the watchdog.
  5. Check the integrity of the installed operating system.