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80010202-0701xxxx : Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. (CMOS Battery)

Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. (CMOS Battery)

This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted.

May also be shown as 800102020701xxxx or 0x800102020701xxxx

Severity​

Error

Alert Category​

Critical - Voltage

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0480

SNMP Trap ID​

1

Automatically Notify Support​

Yes

User Response​

If the specified sensor is CMOS battery, replace the system battery. If the specified sensor is Planar 3.3V or Planar 5V, (trained technician only) replace the system board. If the specified sensor is Planar 12V, complete the following steps until the problem is solved:

  1. Check power supply n LED.
  2. Remove the failing power supply.
  3. Follow actions in "Power Problems and Solving Power Problems".
  4. (Trained technician only) Replace the system board. (n = power supply number)
SysBrd 12V : SysBrd 3.3V : SysBrd 5V :