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806f0a07-0302xxxx : [ProcessorElementName] is operating in a Degraded State. (CPU 2)

[ProcessorElementName] is operating in a Degraded State. (CPU 2)

This message is for the use case when an implementation has detected a Processor is running in the Degraded state.

May also be shown as 806f0a070302xxxx or 0x806f0a070302xxxx

Severity​

Warning

Alert Category​

Warning - CPU

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0038

SNMP Trap ID​

42

Automatically Notify Support​

No

User Response​

  1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
  2. Check the ambient temperature. You must be operating within the specifications.
  3. Make sure that the heat sink for microprocessor n is installed correctly.
  4. (Trained technician only) Replace microprocessor n. (n = microprocessor number)