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806f0107-0302xxxx : An Over-Temperature Condition has been detected on [ProcessorElementName]. (CPU 2)

An Over-Temperature Condition has been detected on [ProcessorElementName]. (CPU 2)

This message is for the use case when an implementation has detected an Over-Temperature Condition Detected for Processor.

May also be shown as 806f01070302xxxx or 0x806f01070302xxxx

Severity​

Error

Alert Category​

Critical - Temperature

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0036

SNMP Trap ID​

0

Automatically Notify Support​

No

User Response​

  1. Make sure that the fans are operating. There are no obstructions to the airflow (front and rear of the server), the air baffles are in place and correctly installed, and the server cover is installed and completely closed.
  2. Make sure that the heat sink for microprocessor n is installed correctly.
  3. (Trained technician only) Replace microprocessor n. (n = microprocessor number)