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806f0107-0302xxxx : An Over-Temperature Condition has been detected on [ProcessorElementName]. (CPU 2)

An Over-Temperature Condition has been detected on [ProcessorElementName]. (CPU 2)

This message is for the use case when an implementation has detected an Over-Temperature Condition Detected for Processor.

May also be shown as 806f01070302xxxx or 0x806f01070302xxxx

Severity

Error

Alert Category

Critical - Temperature

Serviceable

Yes

CIM Information

Prefix:PLAT

and ID:0036

SNMP Trap ID

0

Automatically Notify Support

No

User Response

  1. Make sure that the fans are operating. There are no obstructions to the airflow (front and rear of the server), the air baffles are in place and correctly installed, and the server cover is installed and completely closed.
  2. Make sure that the heat sink for microprocessor n is installed correctly.
  3. (Trained technician only) Replace microprocessor n. (n = microprocessor number)