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806f052b-2101xxxx : Invalid or Unsupported firmware or software was detected on system [ComputerSystemElementName]. (IMM2 FW Failover)

Invalid or Unsupported firmware or software was detected on system [ComputerSystemElementName]. (IMM2 FW Failover)

This message is for the use case when an implementation has detected an Invalid/Unsupported Firmware/Software Version.

May also be shown as 806f052b2101xxxx or 0x806f052b2101xxxx

Severity​

Error

Alert Category​

Critical - Other

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0446

SNMP Trap ID​

50

Automatically Notify Support​

No

User Response​

  1. Make sure the server meets the minimum configuration to start (see Power-supply LEDs).
  2. Recover the server firmware from the backup page by restarting the server.
  3. Update the server firmware to the latest level (see Updating the firmware). Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
  4. Remove components one at a time, restarting the server each time, to see if the problem goes away.
  5. If the problem remains, (trained service technician) replace the system board.