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806f0028-2101xxxx : Sensor [SensorElementName] is unavailable or degraded on management system [ComputerSystemElementName]. (TPM Cmd Failures)

Sensor [SensorElementName] is unavailable or degraded on management system [ComputerSystemElementName]. (TPM Cmd Failures)

This message is for the use case when an implementation has detected a Sensor is Unavailable or degraded.

May also be shown as 806f00282101xxxx or 0x806f00282101xxxx

Severity

Warning

Alert Category

Warning - Other

Serviceable

Yes

CIM Information

Prefix:PLAT

and ID:0398

SNMP Trap ID

60

Automatically Notify Support

No

User Response

  1. Turn off the server and disconnect the power cords. Reconnect the power cords and restart the server.
  2. If the problem remains, (trained technician only) replace the system board.