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800b010a-1e81xxxx : Redundancy Lost for [RedundancySetElementName] has asserted. (Fan Zone 1)

Redundancy Lost for [RedundancySetElementName] has asserted. (Fan Zone 1)

This message is for the use case when Redundancy Lost has asserted.

May also be shown as 800b010a1e81xxxx or 0x800b010a1e81xxxx

Severity​

Error

Alert Category​

Critical - Fan Failure

Serviceable​

Yes

CIM Information​

Prefix:PLAT

and ID:0802

SNMP Trap ID​

11

Automatically Notify Support​

No

User Response​

  1. Make sure that the connectors on fan n are not damaged.
  2. Make sure that the fan n connectors on the system board are not damaged.
  3. Make sure that the fans are correctly installed.
  4. Reseat the fans.
  5. Replace the fans. (n = fan number)