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Collections

A collection is a static group of devices that can be monitored and together. A device can belong to one or more collections.

You can add collections to the organization and to monitor the overall health of all devices in each collection. You can click the collection card title to list all devices in the collection and add or remove devices from the collection.

You can monitor usage metrics for all devices in a specific collection from the Usage panel by clicking the Collections panel title from the Device management view.

You can customize the panel to show data for metrics that interest you the most.
  • Memory power consumed. Power consumption, in Watts, by all memory modules
  • Memory usage. (default) Memory usage, as a percentage
  • Processor power consumed Power consumption, in Watts, by all processors
  • Processor temperature. Temperature, in Celsius, for each processor
  • Processor usage. (default) Processor usage, as a percentage
  • Power consumed. Power consumption, in Watts, by the device

The Usage panel shows the amount available (pale color), highest usage (vivid color), and average usage (black diamond) for each component during the last hour.

Hover over the bar for each component to view more usage details, including the amount available, percentage of average usage, and percentage of maximum usage.
Usage panel
The bar color indicates whether the usage exceeds the thresholds.
  • Green. The actual usage is less than the warning threshold. The default threshold is 80% of the available amount.
  • Amber. The actual usage is between the warning and critical threshold.
  • Red. The actual usage is greater than the critical threshold. The default threshold is 90% of the available amount.

You can see the maximum usage trends over time by clicking the Usage panel title to display the Usage page. This page shows minimum, maximum, and average (black diamond) usage for each component over time. The color (green, amber, or red) indicates whether the maximum usage exceeds the thresholds.

Call Home contacts​

When Call Home is configured and a serviceable event is triggered that automatically creates a service ticket, Lenovo Support might need to reach out to someone regarding the event. The primary or secondary contact that is configured for Call Home is contacted by default. However, you can choose to assign a different Call Home contact to all devices in a specific collection.

If a contact is assigned to a collection, and you add more devices to that collection, the preferred contact is also assigned to the new devices.

If you assign a contact to a collection, and some devices in that collection are also in another collection to which a contact was assigned, you can choose whether to change the assignment to the new contact or to keep the existing contact.

You can change the assigned contact for a specific device from the Actions panel on Device page by clicking Service > Contact information. You can choose from a list of contacts that a were assigned to the collections in which the device is a member.

If you delete a collection that has an assigned contact, the preferred contact for each device in the collection resets to the default Call Home contact.