Warranties

Warranty information is retrieved from the Lenovo Support portal weekly for devices that have warranties and daily for devices that do not have warranties.

You can view warranty information (including extended warranties) for all managed devices by clicking the Managed devices panel title from the Device management view, and then clicking Warranty Information in the context menu.

When using Lenovo XClarity One as a local VM, ensure that the required URL are not blocked by firewalls and ports are open (see Configuring the hub network).

By default, an event is raised to warn you 90 days before and again 60 days before the warranty expires on a device. Between 30 days and the expiration date, an alert and event are raised.

For devices that are under warranty, you can choose to have Lenovo automatically ship replacement parts to you, for free, when a customer-replaceable part fails and generates a serviceable event. For more information, see Automatic problem notification (Call Home).