Skip to main content

Device status

Click the Managed devices title to show the Managed Devices page with a list of all devices. The Status column identifies the overall health of each device. This column can contain multiple icons based on current conditions.

A device is considered healthy when it is powered on, online, unlocked, and has no warning or critical events. The following icons are displayed when the device is unhealthy.
  • Power status identifies whether the device is powered on or off.
    • Off
    • Connectivity status identifies the connection status between the device and the XClarity One portal.
      • Offline. The portal cannot connect to the device.
      • Partial
      • Pending
  • Lockdown Mode status identifies whether the device is locked or unlocked. When locked, the drives are inaccessible, the server cannot be restarted, and the device configuration cannot be modified through templates, firmware, device settings, or OS deployment.

    • Device locked through XCC icon XCC locked. The device is locked. Use the XClarity One or XCC portal to unlock the device. To unlock using XClarity One, select the device from the Devices page, and then click the Unlock icon (Unlock device icon).

    • Device locked through ThinkShield portal icon Portal locked. The device is locked. Use the ThinkShield portal to unlock the device.

    Lockdown is supported only by ThinkEdge servers that have XClarity Controller Managed or ThinkShield Key Vault Portal Managed enabled. For more information about ThinkShield, see the ThinkEdge Security webpage.

  • Overall health status identifies the highest severity of all events and alerts for the device.
    • Warning. Devices have one or more warning events, but no critical events.
    • Critical. Devices have one or more critical events, and possibly warning events

If a device is in an unhealthy state, use the alerts log to help identify and resolve the issues (see Alerts and events).