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Device details

You can view detailed information about a specific device by clicking the Managed devices panel title from the Device management view, and then click the name of the device in the table to display the device details page. The device details page includes device-specific todos, component status, usage metrics, system information, and actions that you can take on the device. From this page, you can drill down to see jobs, events and alerts, firmware, and hardware inventory.

Component status​

The Status panel shows the heath of each component in the device.

  • Hardware components. Based on the highest severity of all events that are associated with each component, such as processors, memory, fans, and PCI devices.
  • Firmware. Based on age and number of vulnerabilities.
  • Vulnerabilities. Based on whether the component firmware has warning or critical vulnerabilities.
  • Other. Based on the highest severity of all events of other categories, such as warranty.

Status panel

You can monitor usage metrics for a specific device from the device details page. Usage metric data is graphically displayed on the Usage panel. For more information, see Usage metrics and trends.

Jobs​

You can monitor all jobs for a specific device by clicking Monitors in the context menu on the device-details page. For more information about jobs, see Jobs.

Alerts and events​

You can monitor all alerts and events for a specific device by clicking Monitors in the context menu on the device-details page. For more information about events and alerts, see Alerts and events.

Service tickets​

You can monitor all service tickets for a specific device by clicking Monitors in the context menu on the device-details page. For more information about service tickets, see Service tickets.

Hardware inventory​

You can view a list of hardware components (such as processors, memory, drives, power supplies, fans, add-in and onboard cards, and system board) that is in a specific device by clicking Hardware inventory in the context menu on the device-details page.

Firmware​

You can view a list of firmware that is installed on a specific device by clicking Firmware in the context menu on the device-details page. For more information about service tickets, see Firmware.

Vulnerabilities​

You can monitor vulnerabilities that affect your devices, by severity, over time by clicking Monitor in the context menu from the Device management view. The Vulnerabilities panel summarizes the number and severity of vulnerabilities over the past year. Vulnerabilities status is based the vulnerabilities with the highest severity.

  • A circular graph representing the percent of vulnerabilities by severity: critical, high, medium, low. Hover over each colored bar in the graph to see the total number of vulnerabilities for the specific severity.

  • Total number of vulnerabilities by severity. Click a number to open the Vulnerabilities page with a list of all vulnerabilities for that severity.

  • A bar graph representing the number of vulnerabilities, over time during the last twelve months. Hover over each colored bar in the graph to see the number of vulnerabilities by severity.

  • Total number of vulnerabilities, by severity, that are older than one year.