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Remote sever access

A device administrator can remotely connect a specific managed device through the Lenovo XClarity One portal, allowing seamless interaction with management controller from any locations while upholding data security protocols.

Note
You can open a remote-server connection to a single device at a time from the same web browser. To open a connection to another device at the same time, use a different web browser.

Remote access to a management controller​

You can launch the management-controller web interface for a specific device from the device details page. Click the Managed devices panel title from the Device management view, and then click the name of the device in the table to display the device details page. Then, click the Remote card on the Actions panel. You can connect to the management-controller web interface in the following ways.

  • Connect directly

    You can remotely access a management controller through a direct connection through your local network or virtual private network (VPN).

    You must manually sign-in to the web interface using your management-controller credentials. Single sign-on is not supported.

  • Connect through the portal

    You can also remotely access a management controller without having a VPN connection to your datacenter or edge where your devices are located by using the portal connection. Traffic goes from the web browser to the portal, to the management hub, and then to the management controller.

    You must manually sign-in to the web interface using your management-controller credentials. Single sign-on is not supported.

    This function is disabled by default. To use this function, the organization owner must enable it in the XClarity One portal, and the hub administrator must enable it in the management hub web interface (see Management functions).

    Attention
    To use this function, you must purchase and install XCC Platinum or XCC Premium licenses on your managed devices.

Remote access to a server console​

You can remotely view and interact with the server console for a specific managed device and to mount a disk image (ISO or IMG file) as a virtual drive on the device. To access the server console, click the Managed devices panel title from the Device management view, and then click the name of the device in the table to display the device details page. Then, click the Remote card on the Actions panel.

For more information about using the remote console, see your Lenovo XClarity Controller online documentation.

Attention
Review these requirements for using the remote console feature.

  • An XClarity Controller Platinum license is required on your managed devices to use the remote console function.

  • The device must be in the Online state.

  • Review the following considerations for ThinkSystem SR635 and SR655 servers.

    • Baseboard management controller firmware v2.94 or later is required.

    • Only multiple-user mode is supported; single-user mode is not supported.

    • You cannot power on or power off a server from a remote-control session.