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Mirror consistency group - synchronization suspended

Synchronization of an asynchronous mirror consistency group has been suspended.

Synchronization of an asynchronous mirror consistency group has been suspended because of one of the following reasons:

  • A primary or secondary volume has failed.

  • The repository associated with the reserved capacity for a primary or secondary volume has failed.

  • The repository associated with the reserved capacity for a secondary volume is full.

  • The repository associated with the reserved capacity for a secondary volume has an integrity error.

Important
Although this problem is only reported on the primary side (this storage array) of the mirror consistency group, the problem can occur because of problems on the remote storage array. Therefore, check both the local and remote storage array for the reasons listed above and fix those problems first. Fixing those problem may resolve this problem.

Recovery Steps​

  1. Are there any other problems (such as primary or secondary volume failures or reserved capacity issues) being reported in the Problems area related to the affected mirror consistency group on either the local or remote storage?

    • If yes, attempt to fix those problems and then go to step 2. If needed, contact your Technical Support Engineer for assistance.

    • If no, go to step 3.

  2. Were you able to fix the other problems being reported in the Problems area related to the mirror consistency group?

    • If yes, go to step 3.

    • If no, go to step 4.

  3. Resume the mirror consistency group and then go to step 6.

    1. Go to Storage > Asynchronous Mirroring. Then, select the Mirror Consistency Groups tab

    2. Highlight the affected mirror consistency group and then select Resume under More.

  4. Manually collect support data from the storage array.

    1. Go to Support > Support Center. Then, select the Diagnostics tab.

    2. Select the Collect Support Data link to save the support data to a file.

  5. Contact your Technical Support Engineer using the information in the upper right-corner of the Support Center.

  6. Select Recheck to ensure the problem has been resolved.