Skip to main content

Viewing warranty information

You can determine the warranty status (including extended warranties) of the managed devices.

Before you begin

Lenovo XClarity Orchestrator must have access to the following URLs to collect warranty information for the managed devices. Ensure that there are no firewalls blocking access to these URLs. For more information, see Firewalls and proxy servers.
Note
  • Warranty support for users in China currently is not supported.
  • Warranties are listed for chassis but not the corresponding Chassis Management Modules (CMMs).

About this task

Warranty information is retrieved weekly for devices that have warranties and daily for devices that do not have warranties.

Procedure

To view warranty information, click the Administration (Administration icon) > Service and Support, and then click Warranty in the left navigation to display the Warranty card.


Warranty card

After you finish

You can perform the following actions from the Warranty card.

  • Configure when you want to be notified about the warranty expirations for managed devices by clicking the Configure warranty settings icon (Edit warranty settings icon). You can configure the following settings.
    • Enable generating alerts when device warranty is about to expire.
    • Set the number of days before the warranties expires that you want to generate an alert.
  • Look up warranty information (if available) for a specific device on the Lenovo Support website by clicking the link in the Status column..
  • Forward reports about warranties on a reoccurring basis to one or more email addresses by clicking All Actions > Add icon Add Report Forwarder. The report is sent using the data filters that are currently applied to the table. All shown and hidden table columns are included in the report. For more information, see Forwarding reports.
  • Add a warranties report to a specific report forwarder using the data filters that are currently applied to the table by clicking the Add to Report Forwarder icon (Add to report icon. If the report forwarder already includes a warranties report, the report is updated to use the current data filters.