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Troubleshooting remote control issues

Click the following links to resolve issues that might occur when you use the remote control function:

Cannot connect to a server

Click this link when you cannot establish a remote control session with a server.

Cannot connect to a server in single-user mode

Click this link when you cannot connect to a server in single-user mode.

Power operation cannot be performed

Click this link when you fail to perform a power operation on a managed server in a remote control session.

Remote-control session does not start

Click this link when you fail to start a remote control session from the Lenovo SDI Management Platform web interface or from the shortcut on your system.